The following situations guarantee parents a full refund, regardless of class-specific refund policies. Please contact us at https://tutorsonline.us/contact-us/ if you need additional help with a refund for any of these reasons:
The following situations guarantee parents a prorated refund based on the number of live meetings in your class’s section. These policies apply outside of class-specific refund policies and should go through our Support Team at tutorsonline.us/help
Note that in the rare case a parent requests an excessive number of refunds, they may be disqualified from receiving future refunds.